How Can We Help You?

Open the Course Catalogue, choose a course and select Enrol or Purchase, depending on the course. From the left menu, go to the Course Catalogue. Open the course you want to take and review the course description, duration, price and access conditions. Select Enrol for a free or already-funded course, or Purchase for a paid course. Complete any required payment or registration steps. Once enrolment is successful, the course will appear under My Courses.

All courses linked to your account appear in My Courses. Select My Courses from the left menu. You can filter your courses by In Progress, Not Started, Completed, or Saved. Select a course card to open it. If a course you paid for or were assigned to doesn't appear, refresh the page and make sure you're signed in to the correct account.

Available payment methods are shown at checkout and may vary by country, currency or product. When purchasing a course or subscription, the checkout page will show the payment methods currently supported by SWCL. Select an available method and follow the secure payment instructions. Do not send card or banking details via support messages or in community discussions.

Payments can fail because of bank declines, incorrect details, connection problems or payment-provider errors. Check that your payment details are correct and that your bank or payment provider has not blocked the transaction. If the page appears to fail after you have confirmed payment, check Payment and Billing before trying again to avoid a duplicate charge. If money has left your account but the course is still locked, contact support with only the transaction reference; do not send full card details.